Privacy Policy
We are committed to protecting the privacy of your data and this policy explains what we collect and how we use
your personal information. This policy may be amended as we release new features, or when legal requirements
arise. We encourage you to review this policy from time to time to stay informed of any changes that might
affect you.
1. Definitions
When we say Lingonut, “we”, or “us”, we are referring to Lingonut company. Lingonut provides users with
tools and materials to help them learn a language through the use of its web application and other tools and
services (the "Services”). When we say “Users”, we are referring to customers who are visiting our site or
are using our Services.
2. What information do we collect?
- Account Information: To create an account, we collect your name and email
address.
- Log data: When you access or use our website or services, our servers will
automatically record log data which may include IP addresses, device and browser configurations, date
and time of access, browsing times and loading errors if applicable.
- Usage data: We may collect data on how you use the Services, such as
account creation date and time, the learning materials you've accessed.
- Additional information: We may collect additional information when you
contact us for support, communicate with us via social media channels or contact us through third-party
services.
3. How do we collect your information?
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Information you provided directly: When you sign up for an account or use the Services, you
provide account and transaction related information through your account. These may include your profile
information, your name, email and photos, as well as your communication preferences.
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Information from your use of the site and Services: When you visit the website or use the
Services, we collect information of your activity and usage from your interaction with the site. These
may include your IP address, browser and device information, timestamps of your interactions on the
site. These information is mainly collected automatically using cookies or other similar technology. You
can read more about our Cookie Policy.
4. How do we use the information we collect?
We use the information collected primarily to provide you with the Services you signed
up for and to support our legitimate interests in operating our Services and business.
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To provide you with the services you signed up for: We will use the information you provided to enable
you to create accounts, projects and reviews to communicate with collaborators and team memebers. This
also includes sharing this information with third-party service providers in order to provide the
services (such as emailing a team member). When we need to share information, we take the steps to
ensure that only the necessary information is shared, and the information is protected and being used in
accordance with this policy.
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To maintain and improve our services: We use the information collected to analyze our site performance
and measure the usage of features.
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To verify your identity: When we need to authenticate your account to provide you support, or if
concerns arise in regards to identity theft. We use the information to verify your identity.
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To personalize your experience and advertise our services: We may use the information to conduct our
advertising and marketing campaigns. You may opt out of certain ad targeting and retargeting services
with the third-party advertising networks directly.
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To communicate with you about our services: We will send you emails about transactions on your account,
technical notices, and feature announcements. You may change your notification settings in your account,
or contact us at any time.
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To provide you with support: When you contact us for help, we will use the information to assist you in
your use of the Services.
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To meet legal requirements: We may need to use the information to comply with legal requests such as
court orders, request by public authorities, and any other other appropriate legal mechanisms.
5. How do we share the information we collect?
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Change in business: In the case of a merger, acquisition, financing, reorganization or sale,
information collected may be shared on the basis that it is subject to standard confidentiality
arrangements.
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To comply with the law: Information may be disclosed if it is deemed necessary to comply with the
law and court order, to protect the rights of individuals and to fulfill law enforcement requirements.
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Marketing: We may share information with third-party advertising networks (such as Facebook and
Instagram) in order to deliver relevant advertisements to you and to manage our communications with you.
We do not use your content for this purpose.
6. How do we protect the information we collect?
Lingonut follows industry standards on the management of personal information. We employ technical and
administrative safeguards intended to protect against accidental or unlawful destruction, loss, alteration
and disclosure of personal information. We maintain security measures such as the use of redundancies and
employ firewalls to protect against unlawful access and network vulnerabilities. No method of storage and
transfer of information over the Internet is absolute secure, while we have safeguards in place, we cannot
guarantee the absolute security of your personal information.
7. Data Retention
We will retain your information for as long as your account is active or as long as needed to provide you
with the Services. We may also retain and use your information in order to comply with our legal
obligations, resolve disputes, to enforce our agreements and to protect our and others’ interests.
We may continue to store your information for a reasonable amount of time after you cancel your paid
subscription or becomes inactive, in the case that you wish to reactivate your account. You may delete your
account by contacting us at [email protected], in which case your information will be deleted. Anonymized
information that are not identifiable to a person might be retained to help us improve our Services.
8. International Information Transfer
As part of providing the Services to you, your personal information might be transferred, stored or
processed in a country other than where you are located. Lingonut will ensure the transfers will be
completed in compliance with mechanisms that is recognized under the relevant Data Protection Legislation as
providing an adequate level of protection for data transfers. Specifically for residents of the EEA, we will
ensure the data transfer is completed in accordance to the Standard Contractual Clauses (EU Model Clauses).
9. Your Rights
You have the rights over your personal information. Subject to any exemptions provided by law, we take
reasonable steps to allow you to access, correct, amend, delete, port, or limit the use of your personal
information. You can usually manage your information simply by logging into your account and editing your
information directly in your user and profile settings. If you cannot perform these actions yourself, you
can contact us at [email protected] for assistance. Please note that we may ask you for proof of account
ownership and/or identity before fulfilling your request.
If you are located in the European Economic Area (EEA), we will normally collect personal information from
you only where, a) we have your consent to do so, b) where we need your personal information to fulfill a
contract with you, or c) where the processing is in our legitimate interest in providing the services. In
most cases, if you do not provide the requested information, we will not be able to provide the service to
you.
If you are a User and wish to exercise these rights, please reach out to us at [email protected]
10. Contact Information
If you have any questions about this Privacy Policy or Lingonut's practices, or if you are looking to
exercise any of your rights. You may contact us at [email protected]